05:56 11 Feb 18
I have to say that I am extremely happy with my sew in. My stylist...Leah I believe was her name...is hands down a master at her craft. I went in extremely nervous due to having awful experiences at hair salons. Not only did she take her time and make sure my hair was done correctly, and by time I mean my natural hair that was to be braided down all the way to the actual sew in..she was explained and answered any question I had with out making feel as if I was a total newby sew in idiot lol. I walked out feeling like a new person and will definitely be back to see her. My only downside was the manager. When customers are spending a good amount of hard earned money, the way you speak to them holds value. Yes...I completely understand the 24hr appointment timeline...but my suggestion is that the appointment program needs to be updated so that you don't have the ability to book an appointment that is not within the 24 he point. I made my appointment at 9pm the night before and was able to book for the following day at 10am. I received a confirmation email and everything. I arrived on time as the store was opened. When I stated that I had an appointment that was booked for that day, the manger immediately stated that I made the appointment that morning. I corrected him and told him that it was made the night before. He immediately began explaining the 24 he policy. I asked him if that meant the sylist couldn't see me today and If that was the case I was more than happy to come the following day. He intturupted me and went to talk with the stylist, he came back and said that everything was fine and that she would see me. Fast forward....about maybe 1 hour to an hour and a half later another young lady came in. The stylist and manger turned to get her started which I have no problem with. Fast forward again...let me remphasis...my stylist was the bomb! The other young Lady stated she had somewhere she needed to be and didn't have time to wait for my head to be finished. She ended up leaving and booking for the next day. The manager came over to where I was being serviced and made a point to talk over my head saying that from now on they are holding up the 24 hr policy. Fast forward last time...I have finally finished and like I said...I love my hair...everything about it. I signed all the paperwork and expressed my happiness and gratitude for the stylist. As I am paying my $400...the manager once again decides to address the 24hr policy again and that by them doing my hair the other young lady who had an appointment got bumped out of the way. At this point I can only alow you to speak to me in a certain way before I have an issue. I replied back to him that once again...I understand the policy and I appreciate them for taking me...I also clearly stated that if it was going to cause any problems then I would wait till Friday. He decided to cut me off and rush me out of the salon. That would be my only down fault. One...the system needs to be updated so that the first appointment that it offers you to book is within the 24hrs. Two....when a customer is spending money and a good deal of money, how they are treated and made to feel carries alot of weight. I offered to honor your policy since I was in the wrong, you agreed to do the service and said it wasn't a problem. You can't come back and later try to throw other issues in the customers face. But long story short...I love my hair and I will definitely be back!
19:01 07 Jan 18
They do a great job. I definitely would recommend this place to others 😊😊😊
18:35 30 Dec 17
Lea is an awesome stylist....I went in with a cap on and came out looking flawless as ever.....
19:15 22 Dec 17
I came all the Way from Seattle just to have SHEA Do my hair. She made me feel SO confident about my hair.. She definitely trusted the process.. I appreciate This place❤️
21:30 19 Nov 17
Bought hair from here and it is very soft. I have to say that the system allows you to book apppintments but need to make sure you and not double booking. Overall I recieved excellent service.
21:03 04 Nov 17
I had a great experience! They were nice and welcoming. On top of that my hair looks AMAZING i’m in love. Lea (sorry if i spelled it wrong) was my stylist. She was very cooperative and i had a slight problem with my hair but she was happy to help me fix it. Couldn’t be happier. Definitely will be going back.
18:28 06 Oct 17
I visited the salon for the first time today with my daughter and I am so pleased with the results that I made an appointment for myself on tomorrow. Thank you so much for such an amazing, comfortable salon experience.
17:08 06 Oct 17
Leslie was my stylist and she was great! I absolutely love my hair and will definitely be back!!
17:04 06 Oct 17
Leslie was great and extremely professional! I love my hair and will be coming back!!
22:46 05 Oct 17
I went in for a 360 Lace frontal. The stylist was very knowledgeable and professional. I even was offered a glass of wine. . Great service and I look great. I will definitely be back. I am now a happy loyal customer
03:04 06 Sep 17
This is the best Salon and Hair Store in Atlanta Ga. I have been there purchase hair and had it installed with no problems, tangeling or shedding. I will continue to support thei hair and salon and recommend to my friends and family.
03:59 24 May 17
I've been coming to Hair Fetish Atlanta Hair Salon for over 2 years and each and every time I leave I feel like a million bucks. Hair Fetish Atlanta Hair Salon listens to what I want, goes over what she is plans on doing to achieve the look and it always comes out beautiful. The salon is a gem on the upper east side. I would highly recommend this salon to anyone looking to get a great cut and/or color!
05:18 18 May 17
My name is Angel, I am 19 years old and I went to Hair Fetish Atlanta on May 17, 2017 and my hair turned out PEEERRRFECTLY! Like I'm in LOVE with my hair. I got a sew-in done by Char who is honestly one of the coolest people I've ever met. She worked swift and was extremely helpful in helping me figure out how I actually wanted my hair done and sure enough she was spot on. Again, I highly recommend Hair Fetish Atlanta and Char as your go to person.